Customer experience built around outcomes
AI Agents for customer support and sales that make every conversation feel like your brand actually cares.
AI Agents for customer support and sales that make every conversation feel like your brand actually cares.
How many support tickets never reached a human? The number looked good. But your customers were not getting happier. We rebuilt Tars around the question that actually matters:
Did they get what they came for?
No more chaos. No more switching channels. One chat thread that handles all.
No form. No ticket number.
Nothing to re-explain
Looks it up. Changes it. Decides on its own.
It comes back on its own
Late. Undecided.
A real answer, not a form
Sizes them up. Places them. Decides on its own.
Handed on with full context
The only outcome either journey is judged on!
The only outcome either journey is judged on!
No matter which door your customers walk through, they leave with what they need.
Your customers have history with your brand. Tars keeps it. AI Agents that handle high-volume support with full context across every channel, so every interaction feels like it picked up where the last one ended.
Someone lands on your site at 2 am with a question. Tars qualifies them, answers them, and moves them forward before they close the tab. AI Agents that capture and convert 24/7 without you having to be there.
A customer disputes an unfamiliar charge. The agent finds the transaction, initiates the dispute, and confirms the resolution in the same conversation. No transfer. No hold music.
Someone searches for a specialist at midnight. The agent identifies the right doctor, checks availability, and books the appointment. They arrive already knowing where to go.
A citizen reports a service issue. The agent logs the request, creates the work order, and sends a confirmation with a tracking number. No callback needed.
A visitor wants to know which plan fits their usage. The agent asks the right questions, recommends the right option, and moves them to checkout. No waiting for a sales rep.
A policyholder files a claim. The agent collects the details, submits the form, and sends updates as the status changes. They never have to follow up.
A shopper's order arrives damaged. The agent verifies the purchase, issues a return label, and processes the refund. No forms. No back-and-forth.
A buyer inquires about a listing after hours. The agent answers questions about the property, checks the tour schedule, and books the viewing. The lead never goes cold.
A prospective student isn't sure which program fits. The agent matches their background to the right course, explains the requirements, and starts the application. No waiting on admissions.
Build, test, deploy, analyze, improve - a closed loop where every conversation makes the next agent better.
Configure your AI Agent with what it knows, how it behaves, when it escalates, and what it can do through base prompting. Connect your knowledge base with retrieval quality you can actually measure before anyone sees it. Wire up tools: 1,000+, or custom-create your own.
Don't guess whether it works. Generate synthetic conversation datasets against your knowledge base. Run simulated multi-turn conversations with real personas, real goals, real edge cases. Score every response with LLM-judge evaluators. Validate those evaluators against human annotation before you trust a single number they produce.
One deployment across every channel your customer uses: Web, WhatsApp, Email. The conversation carries across all of them; channel is just metadata on the message, the thread never breaks. Validate changes in staging before they reach customers. When you go live, tool failures retry automatically and conversations survive deploys.
Not deflection rate. Topic clusters. Sentiment. AI-CX quality scores. What the agent got wrong this week and why. Recommendations that link directly back to the config that caused the failure. The loop closes: every insight feeds the next build.
Every conversation that falls short becomes a test case. Human annotators review the failures, label what good looks like, and those labels sharpen the evaluators. The Agent running today is not the one that went live last month. Every cycle starts back at Build, from a higher floor.
Connect with tools where your data lies
Privacy & Security
At Tars, we take privacy and security very seriously. We are compliant with GDPR, ISO, SOC 2, and HIPAA.
Email - sales@hellotars.com
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