Chatbot Generator vs Chatbot Builder – Which One Should You Pick?

Chatbot Generator vs Chatbot builder, which one should you pick? Choosing the right chatbot tool can make all the difference. Each business has its unique needs which makes it hard to pick one ultimate winner. Some businesses will benefit more from chatbot generators while chatbot builders would be the right pick for others.

To ensure that you make the right choice for your business, I will take you through all the important details of each tool such as –

✅what are chatbot builders and generators and their main features,

✅the key differences between them, and

✅the pros and cons of using them.

Whether you think a chatbot generator is the right pick for you or you prefer a chatbot builder, TARS has got your back. Keep reading to learn which tool is the right pick for you!

Chatbot Generators

What are Chatbot Generators?

A chatbot generator is a tool or software is a tool that will automatically generate chatbots for you without little or no effort from your end. They are capable of generating multiple chatbots within a span of mere minutes. Chatbots generated with chatbot generators offer varying levels of customization depending on the company you choose.

For example, TARS’ advanced chatbot generator tool called Tars Prime will allow you to generate multiple AI chatbots in mere minutes. It also comes with almost all the customization options that you would generally get in a chatbot-builder; this includes – changing colors, integrations, adding brand logos, and much more. You can learn all about this tool and how to use it here 👉 Tars Prime Blog.

Pros and Cons of Using Chatbot Generators

Pros:

✅Easy to use with minimal technical knowledge: Chatbot generators are designed to be used by absolutely anyone making them highly accessible. You don’t need to know coding or have any special skills to use it. Even your grandma can use chatbot generators and not break a sweat!

✅Quick deployment: These tools allow you to build and launch a chatbot extremely fast. The chatbots should be ready for you to use within a few minutes.

✅Pre-built templates and conversation flows: Chatbot generators come with built-in templates and conversation flows, simplifying the chatbot creation process.

✅NLP: A lot of chatbot generators, like Tars Prime, generate AI chatbots that use Natural Language Processing (NLP) to understand natural human language and reply back like an actual human agent.

✅Customizable: With chatbot generators, even though you get a chatbot that is ready within seconds, you still have the option to customize it. The level of customization varies from company to company.

Cons:

🟩Limited customization options: As mentioned above, some companies may not provide too many customization options for chatbot generators making it hard for companies to add uniqueness and branding.

🟩Potential lack of advanced features: Some chatbot generators might not provide advanced features, such as AI or natural language processing (NLP).

🟩Scalability concerns: As your business grows, chatbot generators may not offer the flexibility needed to adapt to changing requirements.

But don’t be disheartened; you can beat all of these cons with Tars Prime. Tars Prime chatbots come with ample customization options, are powered by AI and NLP, and are extremely adaptable for scalability.

Learn more about Tars Prime here 👉 Tars Prime Blog or simply book a free demo and our team will personally walk you through all the details.

Top 3 Use Cases for Chatbots Generated With Chatbot Generators:

Here are a few general use cases for chatbot generators:

🟩Customer Support – Generated chatbots can be used to answer common or repetitive customer questions.

🟩FAQ – Generated chatbots can easily replace a static FAQ page and make the QnA process more dynamic.

🟩Product Support – Generated chatbots can be trained on the details of your proprietary products and can answer any customer questions related to your product.

However, these are only a few examples. They can be used in numerous ways depending on your specific business needs. To learn how you can use chatbot generators to meet your specific business needs, feel free to book a free consultation with our expert team.

Chatbot Builders

What are Chatbot Builders?

A chatbot builder is an advanced tool that allows you to design chatbots from scratch. The process is a lot more rigorous than using chatbot generators and requires some level of expertise. With chatbot builders, you will need to design the entire conversation flow from scratch; but this also means that you will get to customize every aspect of your chatbot.

Chatbot builders can help you build both

Structured chatbots – Chatbots with predefined conversation flows and response options, enabling streamlined interactions and guided communication ; and

AI chatbots – AI-powered NLP chatbots that can communicate in natural human language and can communicate more naturally instead of presenting users with pre-defined options 👇

Pros and Cons of Using Chatbot Builders

Pros

✅Customization and flexibility: Chatbot builders offer a lot of control over the design and functionality of your chatbot.

✅Integration of advanced features: These tools enable the integration of advanced features, such as AI, NLP, or third-party APIs.

✅Scalability: Chatbot builders provide robust options for scaling your chatbot as your business grows.

Cons

🟩Requires technical expertise or developer support: Creating a chatbot with a builder usually requires some level of coding knowledge or assistance from a developer.

🟩Longer deployment time: Since chatbot builders offer more customization options, it might take longer to create and deploy your chatbot.

Top 3 Use Cases for Chatbots Built with Chatbot Builders:

Since chatbot builders can help you build both structured and AI bots, there is no limit to their use cases. The only trouble here is some use cases are harder to achieve than others since you have to build the bots yourself.

That being said, here are three of the most popular uses cases for which businesses use chatbot builders:

🟩Appointment booking/scheduling

🟩Lead Generation

🟩Customer Support

Chatbot Generators vs Chatbot Builders – Key Differences

Here are the key differences between the two tools:

✅Time-taken/Speed – Chatbot generators are much faster than chatbot builders since you don’t need to design chatbots from scratch personally.

✅Customization – Chatbot builders allow more customizations as you get to design your chatbot from scratch.

✅Expertise – You do not need any special skill or expertise to use a chatbot generator however, using a chatbot builder efficiently requires some level of skill or expertise.

✅Accessibility – Chatbot generators are comparatively more accessible since they can be used by absolutely anyone.

✅Integration Options – Chatbot generators usually do not offer as many integration options as chatbot builders; however, this can vary depending on the chatbot company.

Important Considerations:

Here are some important factors you should consider before making your final choice:

✅Business size and needs: Evaluate your business size and specific chatbot requirements to determine which tool is most suitable.

✅Technical expertise: Assess the technical skills or expertise available within your organization or your willingness to hire external experts.

✅Budget: Compare the costs associated with each tool, including subscription fees and potential developer expenses

By carefully examining these factors, you can make an informed decision about which chatbot creation tool is right for your business.

Unlock the Combined Power of Chatbot Generators and Builders with TARS

What if I told you that you don’t have to choose? With TARS, you can get the best of both worlds.

You can easily generate an AI chatbot with the Tars Prime tool and this chatbot will automatically get added to TARS’ chatbot builder dashboard so you can gain access to all its features and customization options.

You can learn more about how to do it here 👉 Tars Prime blog

You can directly try out the tool here 👉 Try Tars Prime

You can also choose to directly book a free demo and receive a consultation from our expert team who will help you use these powerful tools to their full potential so that all your business needs are properly met.