How chatbots can increase participation in communities

May 15th, 2020 – 1 PM MDT

How chatbots can increase participation in communities

May 15th, 2020 – 1 PM MDT

TRUSTED BY 500+ GLOBAL BRANDS
TRUSTED BY 500+ GLOBAL BRANDS
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Community initiatives suffer from an engagement problem. In this 40 minute webinar, Arnav and Levi from the SkyCivic team discuss how chatbots can take citizens from interest to participation. This webinar was recorded as a top-five finalist pitch to ELGL and UrbanLeap’s Innovation Cohort, which is cities, counties, and libraries from across the country that came together to solve this common issue.

Community initiatives suffer from an engagement problem. In this 40 minute webinar, Arnav and Levi from the SkyCivic team discuss how chatbots can take citizens from interest to participation. This webinar was recorded as a top-five finalist pitch to ELGL and UrbanLeap’s Innovation Cohort, which is cities, counties, and libraries from across the country that came together to solve this common issue.

About the speakers

  • Like all good love stories, Levi's tryst with chatbot creation began in the most romantic setting on earth: the DMV. In 2017, while working for the Montana Department of Justice, Levi created an extensive chatbot customer support system for the DMV that dropped call volumes by 15%, cut average wait times by hours, and most importantly reduced the number of frustrated citizens venting their anger on overworked government employees.

About the speakers

  • Like all good love stories, Levi's tryst with chatbot creation began in the most romantic setting on earth: the DMV. In 2017, while working for the Montana Department of Justice, Levi created an extensive chatbot customer support system for the DMV that dropped call volumes by 15%, cut average wait times by hours, and most importantly reduced the number of frustrated citizens venting their anger on overworked government employees.

What our customers say 💬

  • Michael Kupfer
    — Michael Kupfer, Director of Marketing, Harvard Business Solutions
    Tars team is very responsive and pleasant to work with. They actively recommend ways to improve performance and utilize the chatbot platform in additional ways. The chatbot builder UI is simple to use and the chatbots themselves are easy to launch and modify.

What our customer say 💬

  • Michael Kupfer
    — Michael Kupfer, Director of Marketing, Harvard Business Solutions
    Tars team is very responsive and pleasant to work with. They actively recommend ways to improve performance and utilize the chatbot platform in additional ways. The chatbot builder UI is simple to use and the chatbots themselves are easy to launch and modify.

The future of customer experience is conversational. Join us today.

The future of customer experience is conversational. Join us today.