Tag: Design
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Add SoundClips, Maps and Slides in your Chatbots to Increase Conversions
Adding images, videos and gifs, make your bots more interactive and that means higher conversion rates. People like this: more than they like this: But you see, this past week we realised that we missed out on something when we made that claim. Our vision was far too restricted in the past. Images, gifs and…
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Chatbot Building Best Practices #4 — Making your Bots look the part
Building chatbots poses a set of design questions before you that are completely different from any you have faced before. Bots are different from websites and apps in that the fundamental elements of every chat interface are immutable (chat bubbles and a user input area). As such, rather than thinking about layout, and visuals, bot…
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[Tars Feature Update] : Auto-Suggestion as the new Input UI
There are two broad types of data that you can collect from a bot : unstructured and structured. Structured data, which is most of the UI options that we provide, include buttons, star rating, file uploads, date scrollers, image cards. We call these structured forms of input because the user has very little flexibility in choosing…
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Chatbot Building Best Practices — Why Message Length Matters
When people ask me why they should use a bot instead of a form or website, my immediate response is that bots are more engaging than conventional means of communication. At the crux of this argument is an innocuous characteristic of chat that most people take for granted: message length. Why is message length important?…
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TARS is now a Fashion Company
You read that right. A fashion company. A company that does fashion things. This past week at the TARS team retreat, we were having an innocuous meeting looking at slides with meaningless acronyms and talking about synergy, when we struck proverbial gold. The idea… I remember it clear as day. Vinit, from the tech team,…
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Chatbot Building Best Practices #3 — Rich Media Content
How using images, GIFs, memes, videos and sound clips in your bots can make it more engaging. If you have used any of the bots that we have built in-house at TARS, you will know that we love using rich media content to enhance our messaging flows. While this certainly enhances the aesthetic appeal of…
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[Tars Feature Update] — Design Section
An itty bitty, tiny little game changer of a feature that will make your bots look cooler. You know how our chatbots generally look like this: Well… What if they didn’t look like that? What if they looked like this instead? We are rolling this new feature which will make your bots look even more…
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How we went about creating Input UI Elements for our Chatbot Platform
Chatbots, as they exist today, do not have much capability to understand natural human language. And this is one of the main reasons why most of the messaging apps(Messenger, Kik etc) are resorting to a mix of graphical and text UI in their bot platforms — think of buttons, carousels, image cards and not just text responses.…