Tag: Bots
-
A Comprehensive Guide for using Chatbots in your Restaurant
Dominos, TGIF and Pizza Hut all have chatbots and you can too. Early last year, a high-level Uber executive named Chris Messina claimed that 2016 would be the year of conversational commerce. If you don’t know what that means, then you are normal. But if you work in the restaurant industry, you should definitely change…
-
[Tars Feature Update] Chatbot Widget Optimisation to get more Conversions
By far the most popular means of deploying TARS bots is through the chat widget button on your website. The reason for this is clear. It offers ease of deployment throughout the whole site and ease of access for users by sitting within reach at the bottom right of the page for whenever the user…
-
[Case Study] This Company Automates 70% of Customer Support Requests with a Chatbot
“70% of our customer support requests are handled by the bot. ” The biggest advantage of using a bot over other mediums (like forms or websites) is engagement. Conversational interfaces are more interactive and more human than a static webpage or form and as such customers find them more engaging. Generally, people see this and the…
-
[Tars Feature Update] Smarter bots, better conversations, more conversions
TARS bots got smarter. A lot smarter. The basic premise behind TARS bots is : You, the creator of the bot, construct a back and forth exchange(a conversation) in which the bot shows a user a prompt and the user can give a response using an input method that you specify. To make conversations more complex,…
-
[Tars Feature Update]Speaking Chatbots 🤖
I know what you are thinking… Don’t all chatbots speak? Isn’t that the point of the whole technology? You are right… well kind of…technically chatbots chat. Speaking is reserved for humans, Alexa, Google Assistant and Siri. Until now! We we were thinking this past week : bots are engaging (you know more conversions and all) because…
-
[Tars Feature Update] — Prettier Pictures
At Tars, we use a lot of images and gifs in our bots. We believe they make the chat flows more engaging, thus increasing our conversion rates and more importantly, they make the chat experience more natural for the user (because humans use gifs and images in everyday chats). So to double down on our…
-
[Case Study] How StyleDiem increased their conversion rate by 25% with a Tars Chatbot
In the past we have written about how chat interfaces can act as a FaaS (Frontend as a Service). Businesses, specially smaller ones, without dedicated development teams can find it hard to build software to interact with their users. This is why services like Shopify, Zendesk, Zapier and Squarespace exist. These companies allow people without…
-
Chatbot Building Best Practices #4 — Making your Bots look the part
Building chatbots poses a set of design questions before you that are completely different from any you have faced before. Bots are different from websites and apps in that the fundamental elements of every chat interface are immutable (chat bubbles and a user input area). As such, rather than thinking about layout, and visuals, bot…
-
Make Chatbots to replace your regular old webforms with Tars — Our Interview with Siftery
Tars is a new way to collect user input (e.g filling forms) on mobile. It is a chat like interface where a user replies to one question at a time and that reply is the input. The conversation backend is fully automated, without the need for any human operator. Gerry Giacoman Colyer interviewed Ish Jindal,…
-
ChatBots : Frontend as a service
Anyone who has spent any amount of time in making a software application, knows the pain of building the front face of your app. The amount of time and effort that goes into design, wireframes, mockup and prototyping the front end is simply enormous. You want to make it easy for people to use your…
-
A tale of two Customer Support stories: Why ChatBot should be a standard
Last year, I was giving my laptop to my mother. It was a Dell XPS 13 that was a few months old and it had quite a bit of my data on it. So I thought “Why not reset the device so that she could load her own stuff on it?” Alas, if it were…
-
Chatbots Roundup #9 — Best Bots in this week
Bots for Customer Support Automation, eBook Opt-in and Product Explanation A long time ago in a galaxy far far away, a startup named TARS used to make roundups of the coolest bots they tried every week. That roundup has returned. Here are the best bots we loved chatting with this week. BEN Direct link : https://dojmt.gov/bot-mvd-ben.html…
![[Tars Feature Update] Chatbot Widget Optimisation to get more Conversions](https://www.hellotars.com/blog/wp-content/uploads/2017/11/undraw_chat_1wo5.png)
![[Case Study] This Company Automates 70% of Customer Support Requests with a Chatbot](https://www.hellotars.com/blog/wp-content/uploads/2017/11/gogglesnmore.png)
![[Case Study] How StyleDiem increased their conversion rate by 25% with a Tars Chatbot](https://www.hellotars.com/blog/wp-content/uploads/2017/10/michael-stylediem.jpeg)