Tag: Chatbots
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[Tars Feature Update]Speaking Chatbots 🤖
I know what you are thinking… Don’t all chatbots speak? Isn’t that the point of the whole technology? You are right… well kind of…technically chatbots chat. Speaking is reserved for humans, Alexa, Google Assistant and Siri. Until now! We we were thinking this past week : bots are engaging (you know more conversions and all) because…
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[Tars Feature Update] — Prettier Pictures
At Tars, we use a lot of images and gifs in our bots. We believe they make the chat flows more engaging, thus increasing our conversion rates and more importantly, they make the chat experience more natural for the user (because humans use gifs and images in everyday chats). So to double down on our…
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[Case Study] How StyleDiem increased their conversion rate by 25% with a Tars Chatbot
In the past we have written about how chat interfaces can act as a FaaS (Frontend as a Service). Businesses, specially smaller ones, without dedicated development teams can find it hard to build software to interact with their users. This is why services like Shopify, Zendesk, Zapier and Squarespace exist. These companies allow people without…
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Chatbot Building Best Practices #4 — Making your Bots look the part
Building chatbots poses a set of design questions before you that are completely different from any you have faced before. Bots are different from websites and apps in that the fundamental elements of every chat interface are immutable (chat bubbles and a user input area). As such, rather than thinking about layout, and visuals, bot…
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Make Chatbots to replace your regular old webforms with Tars — Our Interview with Siftery
Tars is a new way to collect user input (e.g filling forms) on mobile. It is a chat like interface where a user replies to one question at a time and that reply is the input. The conversation backend is fully automated, without the need for any human operator. Gerry Giacoman Colyer interviewed Ish Jindal,…
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ChatBots : Frontend as a service
Anyone who has spent any amount of time in making a software application, knows the pain of building the front face of your app. The amount of time and effort that goes into design, wireframes, mockup and prototyping the front end is simply enormous. You want to make it easy for people to use your…
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A tale of two Customer Support stories: Why ChatBot should be a standard
Last year, I was giving my laptop to my mother. It was a Dell XPS 13 that was a few months old and it had quite a bit of my data on it. So I thought “Why not reset the device so that she could load her own stuff on it?” Alas, if it were…
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Chatbots Roundup #9 — Best Bots in this week
Bots for Customer Support Automation, eBook Opt-in and Product Explanation A long time ago in a galaxy far far away, a startup named TARS used to make roundups of the coolest bots they tried every week. That roundup has returned. Here are the best bots we loved chatting with this week. BEN Direct link : https://dojmt.gov/bot-mvd-ben.html…
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Tars Labs Experiment #3 — Sending Bot Conversation Data to your Users
In our newsletter last week, we included a bot that collected information about our users’ bot making plans. Here is the bot if you want to try it out — https://checkin.hellotars.com/conv/ryCdwk/ At the end of the interaction, the bot did a neat party trick in which it sent you a summary of your conversation with it. If…
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[Tars Feature Update] Introducing Smart Notifications on Emails
When a person comes over and talks to your Tars Bot, you get a mail notification about this conversation but only if she completed the whole conversation. Completing the conversation means she reached to the gambit with End Conversation input type : This is what the email notification looks like currently — And these emails get…
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Tars Bot Makers Community!
If you are building bots, you are a pioneer. Are we just saying that so that you use our chatbot platform more? Maybe. Likely in fact. But does that diminish the truth behind the statement? No. Bot making is a nascent field that most people are just figuring out. The problems bot makers have to…
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How to use Email Campaigns to promote your bot?
Too often when people think of web based bots, they tend to imagine a widget sitting in the bottom right corner of their website that opens up into a bot upon clicking. While this is certainly a reasonable proposition, this line of thinking pigeon holes the possibilities of bots you can make and users you…