Tag: Healthcare
-
How The Avec Group Automated Their Symptom Checking With AI-powered Medical AI Agents
The Avec Group is a leading global healthcare operator, with a vision of providing multifaceted support to patients throughout their treatment & care journey — ensuring continuity between consultations, hospitalizations, stays in various establishments and home-care. Bringing together 245 health and medico-social establishments located throughout France, Avec is the largest group of care and support…
-
How International Medical Center automated 1 million customer service conversations through WhatsApp Chatbots
The International Medical Center (IMC) is a state-of-the-art multi-specialty hospital-based in Jeddah, Saudi Arabia. They partnered with Tars to leverage the Tars WhatsApp Engagement Suite so as to helps patients complete basic tasks like access information from their patient file (e.g. prescriptions, reports), and manage appointments. This chatbot has helped IMC provide a better patient experience by delivering information and services instantly, and reduce…
-
How Vivant Resolved Women’s Health Queries With 82% Accuracy Using Chatbots
Vivant is one of Asia’s leading health tech ventures, with a cloud-based, data-driven healthcare platform. They leverage both machine learning and a multi-channel approach to navigate the problems of a fragmented & inefficient healthcare ecosystem. One of their key product offerings is Nyra — a personalized women’s health app that makes it easy for women…
