Author: Soham Chakraborty
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AI Approved: How Digital Transformation Is Fuelling Revenue Growth In Auto Finance
Executive Summary In an era where digital transformation is no longer optional, but imperative, auto finance companies are standing at the precipice of a monumental shift. This mini white-paper explores the profound impact of AI Assistants in revolutionizing the customer journey of car buyers who demand more than the traditional auto-lending experience. We argue that…
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How Tata Motors Finance generated 69,000+ leads with strategic CX automation?
Executive Summary As the entire auto finance value chain dramatically shifts toward the digital, lenders worldwide must digitally transform to be where their customers are. Tata Motors Finance (TMF) — one of India’s biggest institutions in the auto finance industry — was acutely aware of this challenge. In a tech-first move to fundamentally transform…
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Tars 2022: Our Year in Review
Happy New Year, folks! It’s hard to believe another year has come and gone, but here we are — back with our yearly roundup of everything Tars. In case you missed it, 2022 was a record year for our state-of-the-art product updates, which included ⤵️ 🎯 Two entirely new products: Native Live Chat & SMS…
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How AI Automation Fixed The Engagement Crunch Of Prologis Learning Academy
Founded in 1983, US-based Jobs For The Future (JFF) is a national non-profit consulting organization that provides innovative and scalable solutions to accelerate the learning & transformation of the American workforce and education systems. For 35 years, JFF has partnered with visionary entrepreneurs, Fortune 500 companies, and leading philanthropists, playing a critical role in the…
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How Workforce Solutions of Central Texas used an AI Agent to automate 100% of their L1 Citizen Support
For centuries, the State of Texas has carefully preserved the old American frontier spirit — with cowboys, ranching, country music and barbeque. As anyone who has ever been to Texas will tell you — old Americana reigns supreme in the ‘Lone Star State’. At the same time, Texans have never ignored the demands & pressures…
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How Auger Hollingsworth generated qualified personal injury leads with AI automation?
Based out of Ottawa, Auger Hollingsworth is a leading personal injury law firm in the Ontario province of Canada; specializing in car accident, slip and fall, and denied disability cases. The founding partners — Richard Auger and Brenda Hollingsworth — are skilled trial lawyers who literally wrote the playbook on ‘recovery’ in personal injury cases. Unsurprisingly, the duo…
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How Think-e Upgraded Their Customer Journey With Multilingual, Multipurpose AI Agents
Based out of Mexico, Think-e is an international education company that specializes in providing English language courses & TOEFL certifications in countries with significant Spanish-speaking populations. Today, this global network of face-to-face & virtual learning spaces has established a substantial presence in seven countries; namely 👇🏼 Mexico Colombia Peru United States Chile Brazil Spain Unlike…
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How The Avec Group Automated Their Symptom Checking With AI-powered Medical AI Agents
The Avec Group is a leading global healthcare operator, with a vision of providing multifaceted support to patients throughout their treatment & care journey — ensuring continuity between consultations, hospitalizations, stays in various establishments and home-care. Bringing together 245 health and medico-social establishments located throughout France, Avec is the largest group of care and support…
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How Bertling Used An AI Assistant To Convert 40% Of Customer Conversations Into Business Opportunities
Bertling is a global logistics and shipping company, renowned for managing complex project forwarding, GFF and resupply transports as well as offering ship-owning, chartering, and brokerage services to its global clients. When Bertling was founded, 157 years ago — it was meant to provide shipping links throughout Scandinavia and the Baltic Seas. Since then it has transformed…
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How American Express used AI Agents to supercharge customer marketing campaigns?
Founded in 1850, American Express (Amex) is a multi-national behemoth, specializing in payment card services. Although few remember this today, the emphasis on ‘express‘ comes from its origin as an express mail venture in Buffalo, New York. Though far from being the Fortune 500 company it would eventually become, even in 1850, Amex was a…
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How Save Max Canada Used AI Agents To Generate 1000s Of Leads
Founded in 2010, Save Max International Inc. (Save Max) is an iconic Canada-based Real Estate brand, with a team of 700+ Realtors and a franchise network of more than 60 offices in Canada and India. In just over a decade, Save Max has crossed over $10 Billion in transactions by combining disruptive business strategies with…
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How Vodafone Qatar automated 400,000+ conversations using AI Agents?
Founded in 2009, Vodafone Qatar is a telecommunication giant, offering an impressive range of services — that include voice, messaging, data, fixed communications along with IoT & ICT managed services — to both consumers and businesses that form their 1.9 million strong customer-base in Qatar. To capture the essence of Vodafone Qatar‘s operations, its crucial…
