Tag: government chatbots
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Revolutionizing Citizen Experience: How Tars Chatbot Can Save the County Clerk’s Office
In recent times, citizens have increasingly expected convenient and efficient interactions with government agencies. With the advancements in technology and the availability of online resources, citizens now desire quick and seamless access to government services. However, for many citizens, dealing with County Clerk’s Office can be a daunting and overwhelming experience. They often face numerous…
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How Workforce Solutions of Central Texas used an AI Agent to automate 100% of their L1 Citizen Support
For centuries, the State of Texas has carefully preserved the old American frontier spirit — with cowboys, ranching, country music and barbeque. As anyone who has ever been to Texas will tell you — old Americana reigns supreme in the ‘Lone Star State’. At the same time, Texans have never ignored the demands & pressures…
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How The Missouri Secretary of State Automated 200,000 Customer Service Conversations Using An AI Agent
For years, Missouri’s Secretary of State faced a problem that is common in the world of government. They were receiving thousands of customer service questions that they couldn’t answer efficiently. This led to clogged employee inboxes, long helpline hold times, and worst of all, low citizen satisfaction. Using Tars chatbots, they were able to turn…
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How Indiana INBiz saved $500,000 with a Chatbot
When you think of cutting-edge marketing campaigns, local government is certainly not the first industry that comes to mind. But that might be about to change. There are a handful of creators around the world working to improve the way governments convey their message to citizens, and we were lucky enough to speak with one…
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[Case Study] Beating the System with BEN and CAMI : How Chatbots can Transform Government Interaction
Why do chatbots matter in government? Imagine if citizens could interact with government in a personable way, in a way that users can relate to, in a way that cuts through the red tape on the backend so the user doesn’t have to on their end. Imagine a system that can be developed and maintained…
![[Case Study] Beating the System with BEN and CAMI : How Chatbots can Transform Government Interaction](https://www.hellotars.com/blog/wp-content/uploads/2017/11/government-chatbot-340x220.jpeg)