Author: Ish Jindal
-
5 Things We Learned at SMX East
Last Friday I did something that I don’t normally do. Instead of getting my usual morning cup of coffee and heading into work later than I ought to, I caught the airport shuttle bus down the street, waded through Bangalore’s awful rush hour traffic (believe me when I say that it is BAD), made it…
-
How Chatbots can help Government Agencies provide amazing Customer Experience
If you speak to anyone about their local DMV (or equivalent organization), they will likely complain to you about the long lines, slow service and confusing forms that are near ubiquitous across the world. Such a state of affairs is more than inconvenient, it is downright tragic. The services offered by state and local government…
-
[Tars Product Update] Google Analytics Integration with Tars Chatbots
Have you heard of Google Duplex? If not, here is the basic idea. At Google’s annual developer conference this year, Google revealed a crazy new feature called Google Duplex. Using this, Google Assistant can call businesses for you to make restaurant reservations, book hair salon appointments etc. They showed some demos on stage, and I…
-
WordPress + TARS = 😁
The new season of WestWorld released last Sunday and as with every other HBO show, it sent the TARS tech team into a state of frenzy. Of course, this too involved a lot of cowboy costumes and a harebrained idea to pivot the company away from the Chatbot Builder Tool. So here is what happened.…
-
[Tars Product Update] — New Data View
So you guys know the Tars Data Section right? The place where you can see all the conversations people have had with your bot. It looks kinda like this from the outside : And it had a bunch of options under the hood. Quite a lot of them. Not anymore! What is the change? The UX…
-
What are your goals for 2018?
We are 3 months into 2018 but our company goal persists. To bring about the end of humanity as we know it, by creating an AI that surreptitiously consumes all of human consciousness and uploads it to an AWS server. But enough about us. What about you? We want to hear what your 2018 goals…
-
The Cursed Form Rack
I was in the Airtel (telecom company) store the other day, trying to get a sim card for my new phone, when the store attendant directed me towards this monstrosity. Upon seeing the ghastly thing, I was conflicted. All of these disparate emotions were running through me. Was it pain? distress? confusion? I even felt…
-
Add SoundClips, Maps and Slides in your Chatbots to Increase Conversions
Adding images, videos and gifs, make your bots more interactive and that means higher conversion rates. People like this: more than they like this: But you see, this past week we realised that we missed out on something when we made that claim. Our vision was far too restricted in the past. Images, gifs and…
-
[Case Study] Pazmental uses ChatBots to Automate their Data Entry and Tracking
When most businesses think of chatbots, they think of a customer facing experience. Lead generation, customer support, product explainers are all common use cases for TARS chatbots. Of course, this doesn’t mean that all bots must be customer facing. We have noticed a small but robust community of bot creators emerge who are using TARS…
-
Quiz bots — A new way to increase conversions
Speaking with hundreds of Tars users, we notice several trends in how people use our products. Some of these trends are mildly interesting, and we might pause to give them a moment’s thought. Others, however, catch our imagination and make us dedicate weeks on end to explore their potential. One such trend is that of…
-
How to bring Google Sheets data in your Tars Chatbots
Every so often, we like to experiment with the TARS builder to create new uses, hacks and improvements that you can use in your bots. Frequently these experiments fail miserably. We build something and we think to ourselves “this works, but why would anyone use this.” Other times however, we find a gem that is…
-
[Tars Feature Update] Changing the Background Image of Tars Bots
When we launched the TARS design section earlier this year, we had a clear goal in mind: your bots should not look out of place on your website. We feel that a chatbot should be an integral part of your website. As such, we added colour options for you to change the message bubble, chat…