Tag: AI
-
Top 10 Use Cases of Generative AI in Claims Management
Experts predict that by 2030, Generative AI will handle 50% of all claims management tasks. This article explains how claims management workflows can improve with Generative AI. Applying for a claim An incident has caused a loss to the policyholder, say an accident or house fire. Here’s how it unfolds the old way : The…
-
Revolutionizing Citizen Experience: How Tars Chatbot Can Save the County Clerk’s Office
In recent times, citizens have increasingly expected convenient and efficient interactions with government agencies. With the advancements in technology and the availability of online resources, citizens now desire quick and seamless access to government services. However, for many citizens, dealing with County Clerk’s Office can be a daunting and overwhelming experience. They often face numerous…
-
[Tars Product Update] Google Analytics Integration with Tars Chatbots
Have you heard of Google Duplex? If not, here is the basic idea. At Google’s annual developer conference this year, Google revealed a crazy new feature called Google Duplex. Using this, Google Assistant can call businesses for you to make restaurant reservations, book hair salon appointments etc. They showed some demos on stage, and I…
-
[Case Study] Pazmental uses ChatBots to Automate their Data Entry and Tracking
When most businesses think of chatbots, they think of a customer facing experience. Lead generation, customer support, product explainers are all common use cases for TARS chatbots. Of course, this doesn’t mean that all bots must be customer facing. We have noticed a small but robust community of bot creators emerge who are using TARS…
-
[Tars Feature Update] Chatbot Widget Optimisation to get more Conversions
By far the most popular means of deploying TARS bots is through the chat widget button on your website. The reason for this is clear. It offers ease of deployment throughout the whole site and ease of access for users by sitting within reach at the bottom right of the page for whenever the user…
-
[Case Study] Beating the System with BEN and CAMI : How Chatbots can Transform Government Interaction
Why do chatbots matter in government? Imagine if citizens could interact with government in a personable way, in a way that users can relate to, in a way that cuts through the red tape on the backend so the user doesn’t have to on their end. Imagine a system that can be developed and maintained…
-
[Case Study] This Company Automates 70% of Customer Support Requests with a Chatbot
“70% of our customer support requests are handled by the bot. ” The biggest advantage of using a bot over other mediums (like forms or websites) is engagement. Conversational interfaces are more interactive and more human than a static webpage or form and as such customers find them more engaging. Generally, people see this and the…
-
[Tars Feature Update] Smarter bots, better conversations, more conversions
TARS bots got smarter. A lot smarter. The basic premise behind TARS bots is : You, the creator of the bot, construct a back and forth exchange(a conversation) in which the bot shows a user a prompt and the user can give a response using an input method that you specify. To make conversations more complex,…
-
[Tars Feature Update]Speaking Chatbots 🤖
I know what you are thinking… Don’t all chatbots speak? Isn’t that the point of the whole technology? You are right… well kind of…technically chatbots chat. Speaking is reserved for humans, Alexa, Google Assistant and Siri. Until now! We we were thinking this past week : bots are engaging (you know more conversions and all) because…
-
[Tars Feature Update] — Prettier Pictures
At Tars, we use a lot of images and gifs in our bots. We believe they make the chat flows more engaging, thus increasing our conversion rates and more importantly, they make the chat experience more natural for the user (because humans use gifs and images in everyday chats). So to double down on our…
-
[Case Study] How StyleDiem increased their conversion rate by 25% with a Tars Chatbot
In the past we have written about how chat interfaces can act as a FaaS (Frontend as a Service). Businesses, specially smaller ones, without dedicated development teams can find it hard to build software to interact with their users. This is why services like Shopify, Zendesk, Zapier and Squarespace exist. These companies allow people without…
-
Make Chatbots to replace your regular old webforms with Tars — Our Interview with Siftery
Tars is a new way to collect user input (e.g filling forms) on mobile. It is a chat like interface where a user replies to one question at a time and that reply is the input. The conversation backend is fully automated, without the need for any human operator. Gerry Giacoman Colyer interviewed Ish Jindal,…
![[Tars Product Update] Google Analytics Integration with Tars Chatbots](https://www.hellotars.com/blog/wp-content/uploads/2018/05/google-analytics_1.png)
![[Case Study] Pazmental uses ChatBots to Automate their Data Entry and Tracking](https://www.hellotars.com/blog/wp-content/uploads/2018/03/pazmental.png)
![[Tars Feature Update] Chatbot Widget Optimisation to get more Conversions](https://www.hellotars.com/blog/wp-content/uploads/2017/11/undraw_chat_1wo5.png)
![[Case Study] Beating the System with BEN and CAMI : How Chatbots can Transform Government Interaction](https://www.hellotars.com/blog/wp-content/uploads/2017/11/government-chatbot-340x220.jpeg)
![[Case Study] This Company Automates 70% of Customer Support Requests with a Chatbot](https://www.hellotars.com/blog/wp-content/uploads/2017/11/gogglesnmore.png)
![[Case Study] How StyleDiem increased their conversion rate by 25% with a Tars Chatbot](https://www.hellotars.com/blog/wp-content/uploads/2017/10/michael-stylediem.jpeg)