Tag: Chatbots
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WordPress + TARS = 😁
The new season of WestWorld released last Sunday and as with every other HBO show, it sent the TARS tech team into a state of frenzy. Of course, this too involved a lot of cowboy costumes and a harebrained idea to pivot the company away from the Chatbot Builder Tool. So here is what happened.…
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[Tars Product Update] — New Data View
So you guys know the Tars Data Section right? The place where you can see all the conversations people have had with your bot. It looks kinda like this from the outside : And it had a bunch of options under the hood. Quite a lot of them. Not anymore! What is the change? The UX…
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What are your goals for 2018?
We are 3 months into 2018 but our company goal persists. To bring about the end of humanity as we know it, by creating an AI that surreptitiously consumes all of human consciousness and uploads it to an AWS server. But enough about us. What about you? We want to hear what your 2018 goals…
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The Cursed Form Rack
I was in the Airtel (telecom company) store the other day, trying to get a sim card for my new phone, when the store attendant directed me towards this monstrosity. Upon seeing the ghastly thing, I was conflicted. All of these disparate emotions were running through me. Was it pain? distress? confusion? I even felt…
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Add SoundClips, Maps and Slides in your Chatbots to Increase Conversions
Adding images, videos and gifs, make your bots more interactive and that means higher conversion rates. People like this: more than they like this: But you see, this past week we realised that we missed out on something when we made that claim. Our vision was far too restricted in the past. Images, gifs and…
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[Case Study] Pazmental uses ChatBots to Automate their Data Entry and Tracking
When most businesses think of chatbots, they think of a customer facing experience. Lead generation, customer support, product explainers are all common use cases for TARS chatbots. Of course, this doesn’t mean that all bots must be customer facing. We have noticed a small but robust community of bot creators emerge who are using TARS…
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Quiz bots — A new way to increase conversions
Speaking with hundreds of Tars users, we notice several trends in how people use our products. Some of these trends are mildly interesting, and we might pause to give them a moment’s thought. Others, however, catch our imagination and make us dedicate weeks on end to explore their potential. One such trend is that of…
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[Tars Feature Update] Changing the Background Image of Tars Bots
When we launched the TARS design section earlier this year, we had a clear goal in mind: your bots should not look out of place on your website. We feel that a chatbot should be an integral part of your website. As such, we added colour options for you to change the message bubble, chat…
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A Comprehensive Guide for using Chatbots in your Restaurant
Dominos, TGIF and Pizza Hut all have chatbots and you can too. Early last year, a high-level Uber executive named Chris Messina claimed that 2016 would be the year of conversational commerce. If you don’t know what that means, then you are normal. But if you work in the restaurant industry, you should definitely change…
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[Case Study] Beating the System with BEN and CAMI : How Chatbots can Transform Government Interaction
Why do chatbots matter in government? Imagine if citizens could interact with government in a personable way, in a way that users can relate to, in a way that cuts through the red tape on the backend so the user doesn’t have to on their end. Imagine a system that can be developed and maintained…
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[Case Study] This Company Automates 70% of Customer Support Requests with a Chatbot
“70% of our customer support requests are handled by the bot. ” The biggest advantage of using a bot over other mediums (like forms or websites) is engagement. Conversational interfaces are more interactive and more human than a static webpage or form and as such customers find them more engaging. Generally, people see this and the…
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[Tars Feature Update] Smarter bots, better conversations, more conversions
TARS bots got smarter. A lot smarter. The basic premise behind TARS bots is : You, the creator of the bot, construct a back and forth exchange(a conversation) in which the bot shows a user a prompt and the user can give a response using an input method that you specify. To make conversations more complex,…
![[Case Study] Pazmental uses ChatBots to Automate their Data Entry and Tracking](https://www.hellotars.com/blog/wp-content/uploads/2018/03/pazmental.png)
![[Case Study] Beating the System with BEN and CAMI : How Chatbots can Transform Government Interaction](https://www.hellotars.com/blog/wp-content/uploads/2017/11/government-chatbot-340x220.jpeg)
![[Case Study] This Company Automates 70% of Customer Support Requests with a Chatbot](https://www.hellotars.com/blog/wp-content/uploads/2017/11/gogglesnmore.png)