Tag: Conversational UI
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How Tata Motors Finance generated 69,000+ leads with strategic CX automation?
Executive Summary As the entire auto finance value chain dramatically shifts toward the digital, lenders worldwide must digitally transform to be where their customers are. Tata Motors Finance (TMF) — one of India’s biggest institutions in the auto finance industry — was acutely aware of this challenge. In a tech-first move to fundamentally transform…
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How Think-e Upgraded Their Customer Journey With Multilingual, Multipurpose AI Agents
Based out of Mexico, Think-e is an international education company that specializes in providing English language courses & TOEFL certifications in countries with significant Spanish-speaking populations. Today, this global network of face-to-face & virtual learning spaces has established a substantial presence in seven countries; namely 👇🏼 Mexico Colombia Peru United States Chile Brazil Spain Unlike…
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How The Avec Group Automated Their Symptom Checking With AI-powered Medical AI Agents
The Avec Group is a leading global healthcare operator, with a vision of providing multifaceted support to patients throughout their treatment & care journey — ensuring continuity between consultations, hospitalizations, stays in various establishments and home-care. Bringing together 245 health and medico-social establishments located throughout France, Avec is the largest group of care and support…
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How American Express used AI Agents to supercharge customer marketing campaigns?
Founded in 1850, American Express (Amex) is a multi-national behemoth, specializing in payment card services. Although few remember this today, the emphasis on ‘express‘ comes from its origin as an express mail venture in Buffalo, New York. Though far from being the Fortune 500 company it would eventually become, even in 1850, Amex was a…
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How Save Max Canada Used AI Agents To Generate 1000s Of Leads
Founded in 2010, Save Max International Inc. (Save Max) is an iconic Canada-based Real Estate brand, with a team of 700+ Realtors and a franchise network of more than 60 offices in Canada and India. In just over a decade, Save Max has crossed over $10 Billion in transactions by combining disruptive business strategies with…
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Why Filmmakers Make Better Chatbots Than Engineers
What do filmmaking and chatbot creation have in common with each other? Quite a bit as it turns out! A few weeks back I spoke with Jason Gilbert, Lead Conversational Designer at CoCoHub, and multiple Webby award winner about his thoughts on conversational design and if there is one thing that I learned from him…
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How ZoomOut Group Optimizes Small Business Websites Using Chatbots
Small business owners often struggle to engage their customers online and it causes their business to suffer. This week, we spoke to Mike McGreevy at ZoomOut Group, about how he is using chatbots to help solve this problem. Check out the full interview below👇 Who Is Mike McGreevy? Mike runs a one-man marketing agency called…
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How Javalogix Uses Chatbots To Help Small Businesses Maximize Their Marketing ROI
Running a small business is not easy😅 You need to handle everything from sales to customer support to marketing all on your own, and unsurprisingly things can start to feel overwhelming pretty quickly🥵 Preston Martelly, and his agency Javalogix, are helping entrepreneurs ease this burden by taking digital marketing off their plate👍 We spoke to…
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4 Appointment Booking Chatbots That Will Help You Book More Meetings
From doctors👨⚕️ to jewelers💎, locksmiths🔑 to beauticians💄, thousands of businesses around the world run on appointments📆 We went through our chatbot template gallery🤖 to curate the best appointment-booking chatbots on the internet🥇 Check them out below👇 Diamond Store Chatbot💎 When you run a shop that sells luxury products (like diamond rings💍), your customers expect personalized,…
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4 Chatbots That Are Improving The Loan Application Process
Whether you are looking to buy a house🏡, car🚗 or even a piece of machinery🏭 for your business, there’s a good chance that you are going to be taking out a loan to make the purchase💰 Unfortunately, between the forms and long wait times, the process of applying for loans across all of these categories…
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How the State of Montana Fixed Its DMV Customer Service Using a Chatbot
The DMV is notorious for its terrible customer experience, and one bot creator in Montana, Levi Worts, set about changing that by creating one of the largest and most effective government chatbot customer service systems in the world. We spoke to him to get an insight into the sort of value that the Montana DMV…
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4 Chatbots That Are Revolutionizing Legal Marketing
Of all the companies we’ve worked with at TARS, one group stands out as having the worst landing pages of them all🥁 Law Firms⚖️ The sorts of webpages that law firms try to pass off as lead generation experiences are positively atrocious🤢 Too many CTAs😵, too much text📜, mobile un-optimized📱… name any CRO issue that…
