Tag: conversational design
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AI Enrollment Support Specialist: Enrollment Automation with Chatbots
In the ever-evolving landscape of education and business, the role of an Enrollment Support Specialist has become increasingly significant. As we navigate the digital age, Artificial Intelligence (AI) has begun to play a pivotal role in various industries, including enrollment support. This blog post explores the emergence and impact of AI in the field of…
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How Auger Hollingsworth generated qualified personal injury leads with AI automation?
Based out of Ottawa, Auger Hollingsworth is a leading personal injury law firm in the Ontario province of Canada; specializing in car accident, slip and fall, and denied disability cases. The founding partners — Richard Auger and Brenda Hollingsworth — are skilled trial lawyers who literally wrote the playbook on ‘recovery’ in personal injury cases. Unsurprisingly, the duo…
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How OKAYA Power Used WhatsApp Automation To Reduce Their Turnaround Time by 150%
OKAYA Power is a pioneer in the battery manufacturing industry with operations in 50+ countries and a market reputation that precedes them. It produces a wide range of batteries, suitable for all kinds of applications, with a diverse product range stretching from Tubular Batteries (Inverter & Solar) to SMF and E-Rickshaw Batteries. What makes them special is that they are the sole…
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How Big Bazaar Revolutionized Retail Marketing With WhatsApp Automation
Founded in 2001, Big Bazaar is one of the oldest and largest hypermarket chains of India, housing about 300+ stores in over 120 cities and towns across the country. Over the years, the brand has become ubiquitous in the Indian retail space; despite competing in a hyper-competitive market with the likes of Amazon, Walmart-backed Flipkart…
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How The Tasting Class Supercharged Their Lead Conversion Using WhatsApp Chatbots
Imagine you’re at a black-tie dinner — you know, the kind where wine connoisseurs casually drop words like Cabernet Sauvignon and Gewürztraminer, while the others pretend to nod along. From the colour of tannins to the pedigree of vineyards, the more they’d appreciate wines — the more you’d feel conscious, right? Six years ago, when…
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How Culligan Water Used Multilingual Chatbots To Capture Leads & Automate Customer Support
Culligan is a global water treatment company headquartered at Rosemont, Illinois in the United States. Founded way back in 1921, they have over a hundred years become synonymous with water quality. Innovations in water-tech that we take for granted today — like the portable exchange (PE) water softeners and the reverse osmosis (RO) water treatment…
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How Vivant Resolved Women’s Health Queries With 82% Accuracy Using Chatbots
Vivant is one of Asia’s leading health tech ventures, with a cloud-based, data-driven healthcare platform. They leverage both machine learning and a multi-channel approach to navigate the problems of a fragmented & inefficient healthcare ecosystem. One of their key product offerings is Nyra — a personalized women’s health app that makes it easy for women…
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Hyper-Optimize Your Chatbots With User Flow Analytics
Data is the new oil of the 21st century. From giant multinationals to your local mom & pop, from sophisticated datasets to simple excel sheets — everyone (including us!) loves data. Much like oil, data must be refined for it to have any value. For us, this meant building a data refinery that takes raw…
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5 Don’ts When Writing a Script for a Chatbot
Today, you can hardly find a business that doesn’t have a chatbot. And there are quite a few good reasons for that. Did you know that 67% of consumers worldwide interacted with customer support through the chatbot over the past year? Yes, and the growing demand for chatbots doesn’t seem to lose height any time…
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How Chatbot Automation Helps Law Firms Get More Clients
I’ve been in the chatbot game for almost 5 years now, and in that time, I’ve found that there is a single factor that differentiates the good chatbots from the not so good ones: The intention of the chatbot’s creator. Now, I realize that this might sound like some holier than thou spiel about having…
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Why Filmmakers Make Better Chatbots Than Engineers
What do filmmaking and chatbot creation have in common with each other? Quite a bit as it turns out! A few weeks back I spoke with Jason Gilbert, Lead Conversational Designer at CoCoHub, and multiple Webby award winner about his thoughts on conversational design and if there is one thing that I learned from him…
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How To Book More Sales Calls Through A WhatsApp Chatbot
Imagine having a virtual assistant who is available 24/7/365 and can schedule sales calls for your entire team over WhatsApp. Well that is now possible with WhatsApp Chatbots. Here’s the full story👇 The Problem Scheduling is and always has been a pain. Between the constant WhatsApp conversations, email chains, and annoyingly long games of phone…
