You guys probably already know what a WhatsApp chatbot is but for good measure (and because it gives us a good segue into the next section) here’s a quick recap of the most dictionary-ish definition of WhatsApp chatbots we could come up with:
A WhatsApp Chatbot is a computer program designed to simulate a conversation with human users on WhatsApp to facilitate a trade of information or services.
Honestly, we don’t like this definition at TARS because it’s kinda boring, so we came up with one that’s a little more imaginative:
Imagine if your business was an actual person with thoughts, feelings, desires, and most importantly an account on WhatsApp that it can use to talk to customers. That person is a WhatsApp Chatbot.
This definition truly captures what it means for your business to have a WhatsApp chatbot. Your chatbot is an embodiment of your business on the internet.
Of course, even the revised definition leaves something to be desired. Specifically, it doesn’t tell us what a WhatsApp Chatbot achieves by talking to customers. Put differently, “if a chatbot allows your business to talk, what would it say?”
We’ve gone to the trouble of answering this question for you in these posts👇
Interested in building a WhatsApp Chatbot?
Well, you’re in the right place!
We’ve gone to the trouble of learning everything there is to know about building WhatsApp chatbots so that you don’t have to and we’ve packaged all of our knowledge in a variety of different forms for you to consume.
If you’re already convinced and want to start the process of building a WhatsApp Chatbot, you can either signup for our WhatsApp Chatbot builder or book a free consultation with one of our conversational designers.
If you want to learn more about the technology, check out our webinar on WhatsApp Chatbots.
In it, we cover literally everything there is to know about the technology in a little less than an hour, so if you have the time I highly recommend that you check it out.
If you prefer reading, you can check out the other posts that we have created about WhatsApp Chatbots:
How to build a WhatsApp Chatbot
What is a WhatsApp Chatbot?
WhatsApp Business API vs WhatsApp Business Number: Which option is best for you?
How to automate customer service using a WhatsApp Chatbot
How to generate more leads using a WhatsApp Chatbot
How to book more sales calls using a WhatsApp Chatbot
How to increase Facebook Ad ROI using a WhatsApp Chatbot
How to conduct User Engagement Quizzes through a WhatsApp Chatbot
4 Ways to bring users to your WhatsApp Chatbot
Download “The Ultimate Guide to WhatsApp Chatbots” Ebook👇🏻
Arnav is the Director of Content Marketing at Tars. He spends most days building bots, writing about conversational design and scrolling through Giphy’s trending section looking for the gifs that go into the Tars Newsletter.