Tag: Chatbots
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How Prehab Increased Inquiries For Their Online Courses By 30% Using Chatbots
Founded in 2016, Prehab is an online health education platform that provides quality physiotherapy knowledge to average people. The platform is the brainchild of founders Michael Lau, Arash Maghsoodi and Craig Lindell (all qualified doctors of physiotherapy) who were tired of seeing social media littered with troubling misinformation around their profession. While the company provides…
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How BMA group dropped its candidate acquisition cost by 40%?
BMA Group is a HR consulting firm that helps businesses attract, engage, and retain employees. With offices in Puerto Rico, Florida, Dominican Republic, Trinidad & Tobago, Costa Rica, Panamá, Perú, and Madrid, they serve a wide range of clients (including Fortune 100 companies) across the Americas, Caribbean, and Spain. Their services cover the entire corporate…
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How Hospitals Can Build An Automated Hospital Virtual Assistant
We’ve learned over the past year that remote access to medical services has become necessary for patients. There are several new technologies making this easier and in this post we will explore one of them: the automated hospital virtual assistant. Automated hospital virtual assistants help hospitals stay on top of the thousands of customer service…
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How Chatbots Can Help Your Site’s SEO?
Chatbots promise an interactive experience for your landing page visitors. But can they help your site’s SEO as well? In this article, you’ll discover the three ways chatbots help your website’s performance in search engines. I’ll also share three aspects that you need to be careful about from anSEO perspective while employing chatbots on your…
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9 Best Practices for Creating A Great Chatbot
Just a few years ago chatbots were more of an interesting idea and in many cases a cool tool to play with. Not anymore. Chatbots are quickly gaining their market share and with over 40% of millennials saying that they engage with chatbots on the daily basis, not only are chatbots here to stay but…
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How Big Bazaar Was Able To 10X Their Coupon Distribution Rate Using Chatbots
With an expansive network of over 295 hypermarkets, discount department stores and grocery stores across the country, Big Bazaar is one of India’s largest retail chains. Competing in a hyper-competitive market with the likes of Amazon, Walmart-backed Flipkart and other more traditional retailers, Big Bazaar has been able to separate itself from the competition through…
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How Harvard Business Solutions Solved Its Low Mobile Conversion Rate Using AI Agents
Key Takeaways Harvard Business Services (HBS) is a leading business formations specialist that has helped form over 200,000 Delaware corporations in four decades Their mobile conversion rate was considerably lower than their desktop conversion rate because users had trouble navigating the information on their website Using a Tars chatbot they were able to present the…
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How Hearing Solutions Increased ROI On Their Marketing Campaigns By 50% Using AI Agents
Key Takeaways Hearing Solutions operates India’s largest network of professional hearing clinics. They run digital marketing campaigns on Google, Facebook, SMS and retargeting. They used Tars Chatbots to increase their conversion rate on these campaigns by 50%. Hearing Solutions is a leading audiology organization in India. They operate the country’s largest network of professional hearing…
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How DNS Accountants Delivers 24×7 Customer Service Using A Chatbot
Key Takeaways DNS Accountants is an award-winning financial consulting practice with a national presence across the United Kingdom. They used live chat on their website to answer questions that prospects had and convert leads. They were losing business outside of work hours when their live chat system was not operational. They used Tars Chatbots to…
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Create an End-to-End Customer Service Experience With The TARS-Zendesk Chat Integration
Believe it or not but we don’t think that chatbots can outperform human agents. Rather, we think that chatbots can supplement human agents. The basic principle behind this thinking is that chatbots can handle the mundane, repetitive queries and processes (e.g. FAQs and lead capture), while human agents can do what they do best and…
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How BeeHuman Used Chatbots To Help Families Affected By The COVID-19 Crisis
Key Takeaways BeeHuman is a French non-profit that helps underprivileged families get access to food, shelter, and employment. In the wake of the COVID-19 crisis, they have seen an increase in demand for their services They used Tars chatbots as an educational and lead capture tool to increase their donor and volunteer recruitment BeeHuman is…
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How Search Media Agency Doubled Their Ad Conversion Rate Using A Chatbot
Key Takeaways Search Media Agency is a Singapore-based digital marketing agency that helps medium and small credit providers generate high quality leads through PPC campaigns and SEO. They were using forms to capture leads on their clients’ landing pages and the conversion rate was low Their clients could not afford to increase AdSpend to offset…
