Tag: Chatbots
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How JagoInvestor Grew Their Financial Management Business Using A Chatbot
Key Takeaways JagoInvestor is an Indian personal financial management company that has provided financial education to over 15,000 people since 2008 To generate leads for their training programs and financial management services they were using regular landing pages with webforms The forms were, as expected, unengaging and were causing potential customers to drop from the…
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How Chatbots Are Revolutionizing The Way Businesses Find Consumer Insights
When we started creating content at TARS, four years ago, we used to publish posts on pretty much any topic that came to our mind. Our reasoning was that if we found something interesting, our customers surely would too. We were wrong. While our content did well with other tech geeks like us, it didn’t…
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Why Filmmakers Make Better Chatbots Than Engineers
What do filmmaking and chatbot creation have in common with each other? Quite a bit as it turns out! A few weeks back I spoke with Jason Gilbert, Lead Conversational Designer at CoCoHub, and multiple Webby award winner about his thoughts on conversational design and if there is one thing that I learned from him…
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How To Build A WhatsApp Chatbot
So you want to build a WhatsApp Chatbot. You’ve made the right choice! With over 2 billion users, WhatsApp is where all your customers are hanging out, and building a bot can help you grab a piece of their attention. But you already probably know all of that, so let’s jump right in… There are…
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WhatsApp Business Number vs WhatsApp Business API: What’s the Best Option for You?
So you want to get your business onto WhatsApp… Well, as of May 2020, there are two options for how you can do this: WhatsApp Business Number WhatsApp Business API These two options differ in four key ways! If you’re in a rush, you can check out this table that explains the differences cursorily: If…
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4 Ways To Bring Customers To Your WhatsApp Chatbot
Ok so you’ve built a WhatsApp Chatbot and you’re ready to yield all that WhatsApp-y goodness for your marketing/sales/customer service team. Well, there’s one more step you need to complete before that can happen: Getting your customers to actually talk to the bot! Here are four ways customers can access your WhatsApp Bot👇 Saying “Hi”…
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What is a WhatsApp Chatbot?
You guys probably already know what a WhatsApp chatbot is but for good measure (and because it gives us a good segue into the next section) here’s a quick recap of the most dictionary-ish definition of WhatsApp chatbots we could come up with: A WhatsApp Chatbot is a computer program designed to simulate a conversation…
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How To Conduct User Engagement Quizzes Through A WhatsApp Chatbot
Customers love quizzes and they love WhatsApp. Using WhatsApp chatbots, you can merge these two trends together to create an unparalleled customer engagement experience: WhatsApp Quiz Chatbots. Here’s the full story👇 The Power of Quizzes Quizzes are like magic tricks. They transform tedious information collection processes like lead generation and consumer research surveys into games,…
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How To Automate Customer Service Using A WhatsApp Chatbot
Imagine having a call center with not hundreds, not thousands, but millions of customer support reps who never go to sleep and can literally come into work every single day of the year, regardless of whether it’s a holiday or whether there’s a global health crisis in effect. That would be pretty awesome right? Well,…
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How To Improve Your Conversion Rate Using A WhatsApp Chatbot
Whether you’ve bargained for cheaper fish at a fish market, had a store attendant guide you to men’s shoe section of a clothing outlet or said thank you to a cashier at the checkout counter of a grocery store, you have engaged in some form of conversational commerce countless times in your life. WhatsApp chatbots…
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How Recruitment Chatbots Are Streamlining The Hiring Process
Recruitment is a notoriously bureaucratic process. Between the heaps of documents that recruiters need to collect to review an application, and the constant back and forth to schedule interviews, re-interviews and screening calls, companies have to invest an immense amount of time and effort into hiring new talent. We spoke to Martyn Redstone, a recruitment…
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9 Patient Experience Strategies That Every Health Services Provider Needs To Implement
Delivering a good patient experience is hard. The amount of processing that goes into every single case makes for a complex patient experience that even the most experienced healthcare industry veterans find confusing. Here are 9 patient experience tactics that you can set up today to provide positive patient experience to your patients: 1. Set…
