Tag: whatsapp chatbots
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The Ultimate Guide To WhatsApp Marketing For Retail & E-commerce
Overview The growing trends in online shopping over the course of all these years have created a stir in the ecommerce industry to such a great extent that retailers had to come up with ways that could enhance conversational commerce. With the advent of conversational interfaces such as a natural language AI chatbot in the…
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How OKAYA Power Used WhatsApp Automation To Reduce Their Turnaround Time by 150%
OKAYA Power is a pioneer in the battery manufacturing industry with operations in 50+ countries and a market reputation that precedes them. It produces a wide range of batteries, suitable for all kinds of applications, with a diverse product range stretching from Tubular Batteries (Inverter & Solar) to SMF and E-Rickshaw Batteries. What makes them special is that they are the sole…
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How Big Bazaar Revolutionized Retail Marketing With WhatsApp Automation
Founded in 2001, Big Bazaar is one of the oldest and largest hypermarket chains of India, housing about 300+ stores in over 120 cities and towns across the country. Over the years, the brand has become ubiquitous in the Indian retail space; despite competing in a hyper-competitive market with the likes of Amazon, Walmart-backed Flipkart…
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How The Tasting Class Supercharged Their Lead Conversion Using WhatsApp Chatbots
Imagine you’re at a black-tie dinner — you know, the kind where wine connoisseurs casually drop words like Cabernet Sauvignon and Gewürztraminer, while the others pretend to nod along. From the colour of tannins to the pedigree of vineyards, the more they’d appreciate wines — the more you’d feel conscious, right? Six years ago, when…
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How OKAYA Power Used Chatbots To Resolve Customer Queries And Generate Leads
OKAYA Power is a pioneer in the battery manufacturing industry with operations in 50+ countries and a market reputation that precedes them. It produces a wide range of batteries, suitable for all kinds of applications, with a diverse product range stretching from Tubular Batteries (Inverter & Solar) to SMF and E-Rickshaw Batteries. What makes them…
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How To Build A WhatsApp Chatbot
So you want to build a WhatsApp Chatbot. You’ve made the right choice! With over 2 billion users, WhatsApp is where all your customers are hanging out, and building a bot can help you grab a piece of their attention. But you already probably know all of that, so let’s jump right in… There are…
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WhatsApp Business Number vs WhatsApp Business API: What’s the Best Option for You?
So you want to get your business onto WhatsApp… Well, as of May 2020, there are two options for how you can do this: WhatsApp Business Number WhatsApp Business API These two options differ in four key ways! If you’re in a rush, you can check out this table that explains the differences cursorily: If…
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What is a WhatsApp Chatbot?
You guys probably already know what a WhatsApp chatbot is but for good measure (and because it gives us a good segue into the next section) here’s a quick recap of the most dictionary-ish definition of WhatsApp chatbots we could come up with: A WhatsApp Chatbot is a computer program designed to simulate a conversation…
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How To Book More Sales Calls Through A WhatsApp Chatbot
Imagine having a virtual assistant who is available 24/7/365 and can schedule sales calls for your entire team over WhatsApp. Well that is now possible with WhatsApp Chatbots. Here’s the full story👇 The Problem Scheduling is and always has been a pain. Between the constant WhatsApp conversations, email chains, and annoyingly long games of phone…
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How To Increase Facebook Ad ROI Using A WhatsApp Chatbot
Imagine if every time a prospect clicked on your Facebook ads, they could skip the hassle of filling out a form on a boring landing page, and jump straight into a conversation with your best customer service rep. Well you can do that with WhatsApp Chatbots Here’s the full story👇 The Problem It’s no secret…
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How To Conduct User Engagement Quizzes Through A WhatsApp Chatbot
Customers love quizzes and they love WhatsApp. Using WhatsApp chatbots, you can merge these two trends together to create an unparalleled customer engagement experience: WhatsApp Quiz Chatbots. Here’s the full story👇 The Power of Quizzes Quizzes are like magic tricks. They transform tedious information collection processes like lead generation and consumer research surveys into games,…
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How To Automate Customer Service Using A WhatsApp Chatbot
Imagine having a call center with not hundreds, not thousands, but millions of customer support reps who never go to sleep and can literally come into work every single day of the year, regardless of whether it’s a holiday or whether there’s a global health crisis in effect. That would be pretty awesome right? Well,…
